What are the delivery times for my order?

We process packages from Monday to Friday.

The preparation of your order is carried out in 2 to 3 business days. 

Delivery times are those of our partner (Colissimo). Usually these do not exceed 5 days (for mainland France) for home deliveries.

For deliveries to a pick-up point (mainland France and Belgium only), the indicative delivery times for a selected merchant are 48 hours (2 working days for delivery in metropolitan France, including Corsica).

Attention: at certain times, such as during sales or private sales, our processing times may be longer due to the large number of packages to be processed.

Can I track the delivery of my package?

Within 24 hours after receiving your email confirmation of your order being shipped, you can track your package on the website colissimo.fr

To track the delivery of your package, go to "My Account" / "My Orders" and select your order. Click the colissimo number, then on the link www.coliposte.net.

If delivery is to a pick-up point, as soon as your package is available at your pick-up, you will be notified by e-mail or SMS, after which you then have 10 days to collect your parcel.

Consider giving us your mobile number to receive a text message.

Can I choose the price and method of my delivery?

France delivery

Shipping costs are free for orders of over €50 including tax, and delivered in France.

 

Home delivery with signature

Pick-up point

France

€5 incl.VAT

€3.5 incl.VAT

Abroad delivery

The costs of shipping are included for orders over €150 inc. tax which are delivered within the European Union.

Please note, shipping costs may vary depending on the country of delivery.

Home delivery with signature

Pick-up point

Germany, Belgium, Luxembourg, Netherlands

€7 incl. VAT

€6 incl. VAT

Home delivery with signature

Point relais

Switzerland

€10 incl. VAT

€9 incl. VAT

Home delivery with signature

Point relais

Ireland, Italy, Portugal, Austria, Denmark, Hungary, Poland, Slovenia, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Bulgaria, Cyprus

€10 incl. VAT

€9 incl. VAT

Home delivery with signature

Guadeloupe, Martinique, Guyana, Reunion, Mayotte

€18 excl. taxe

Home delivery with signature

Point relais

Croatia, Malta, Greece, Finland, Romania, Sweden

€20 incl. VAT

€19 incl. VAT

Home delivery with signature

Point relais

Iceland, Norway, Turkey, Maghreb, The Azores

€20 incl. VAT

€19 incl. VAT

Home delivery with signature

USA, Canada, China, New Caledonia, French Polynesia, Walis and Futuna, St Pierre and Miquelon

€30 excl. taxe

To know more, please read our FAQ.

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